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Public companies
and private organizations that automate their operations by
electronic means, are much more efficient, since they clearly
allocate their resources and give increase service levels.
In order to correctly carry on with process digitalization, is
required to combine: the implementation of a workflow system, the
integration of these with a data base already existing or
developed on purpose and the digitalization process that includes
classification, scanning , and information indexing.
Also, to improve the organizations quality and the service level
when redesigning its processes, to have an interactive information
data base, to maintain updated the data bases and to integrate a
control system of universal management based on processes for
internal and external processes
In order
to automate this process is required to redefine and to efficient the processes them by
integrating tools and workflow
automation , document digitalization , data base integration, and
the establishment of a portal that has supports the integration of
electronic processes.
The main workflows are the following:
For the digitalization process,
is required the installation and operation of a document converter, that
will be in charge of placing within reach of the
authorized personnel all their documents, organizing them in a
structure that allows for an agile location, therefore increasing
personnel productivity by facilitating document handling and
diminishing time dedicated to document integration.
Digital documents are indexed on an electronic file that allows
users to browse the documents directly from their personal
computers. A process of Optical Character Recognition (OCR) is
applied to the electronic documents to allow advanced searching on
it.
It is possible to include the development of a data base and
transactional systems to have visibility on the conducted
operations, therefore allowing a proactive approach.
Electronic proceedings are developed according to the needs that,
with the implementation of this system, will review in each
process a list of requirements that will be well-known by the user
through the portal and if necessary, will notify to the
applicant at the moment the necessity of providing missing
documents, then all the presented information will be digitalized
and will initiate the suitable electronic workflow.
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